AI still needs human judgment
- Resolute Team
- Apr 16
- 2 min read
When people talk about AI, the conversation usually jumps straight to automation. But not every kind of work is equally easy to automate.
In FOX 2 Detroit’s April 16, 2026 story on AI in the auto industry, Joe Tavares, CIO at Resolute Building Intelligence, made a practical point. He said quality assurance at the end of the process may be more difficult to automate than more repetitive physical tasks. That observation matters because it separates tasks that are repeatable from tasks that still depend on interpretation, review, and judgment.
That is an important way to think about AI more broadly.
AI can help speed up work, reduce manual effort, and improve consistency in the right situations. But when a task depends on context, tradeoffs, or deciding whether an outcome is actually acceptable, the role of technology changes. At that point, the goal is not full replacement. The goal is better support for the people making decisions. That is where human judgment still matters most.
That same idea connects directly to Resolute.
Resolute is not built to replace the people responsible for operating buildings. It is built to help them work from better information. By connecting to building automation systems, organizing operational data, and turning it into analytics, reports, and action-focused workflows, Resolute helps teams identify what is happening, understand what needs attention, and move more confidently toward the right next step.
In building operations, that matters. Equipment can still be running while performing poorly. A system can appear normal while wasting energy, creating comfort issues, or adding wear over time. Those problems are not solved by data alone. They are solved when the right people can see what is happening clearly enough to investigate, decide, and act. Resolute helps make that possible by giving building teams clearer visibility, prioritized insights, and a stronger basis for action.
"My expectation is there’s going to be additional QA and the quality assurance at the end of the tail is going to be a little more difficult to automate ...."
said Tavares.
Joe’s comment on FOX 2 is a useful reminder that the future of AI is not just about what can be automated. It is also about where people still need to evaluate quality, make decisions, and stay accountable for the outcome. That is a practical view of AI, and it is closely aligned with how Resolute approaches building performance every day.
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