Privacy Policy

Resolute Building Intelligence, LLC

Last Updated: October 23, 2026

1. Introduction

Resolute Building Intelligence, LLC (“Resolute,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, retain, and protect personal information when you interact with our website, advertisements, lead generation forms, business communications, and related services.

2. Information We Collect

Depending on how you interact with Resolute, we may collect the following information.

Contact and professional information

First and last name.
Business email address and telephone number.
Company or organization name.
Job title and professional role.
Business mailing address.
Industry or facility type.

Business and facility information

When you complete a form or communicate with us, you may provide information about your organization, including:

Facility type and building portfolio.
Estimated annual utility spending.
Building automation or management systems.
Building operations and maintenance needs.
Interests related to energy costs, equipment performance, commissioning, or managed services.
Other information you choose to include in forms or correspondence.

Website and technical information

When you visit our website, we may collect:

Internet Protocol (IP) address.
Browser type and device information.
Pages visited and interactions with website content.
Referral sources and advertising campaign information.
Cookie and similar tracking information.
Approximate location derived from technical information.

3. How We Collect Information

Information you provide directly

We collect information when you:

Complete a website form.
Request a case study, report, or other resource.
Contact our sales or support teams.
Schedule a consultation or meeting.
Subscribe to marketing communications.
Communicate with us by email, telephone, or other business channels.

Advertising and lead generation platforms

When you submit a form through a third-party platform, such as LinkedIn, we receive the information you submit or authorize the platform to share.

This may include your name, business email address, company, job title, telephone number, and answers to questions about your organization, such as estimated annual utility spending.

Third-party business information sources

We may receive professional contact information from third-party business information providers, including Apollo, as well as publicly available business sources and lead generation services.

This information may include names, business email addresses, job titles, company details, and business telephone numbers.

Receiving information from a third-party provider does not automatically establish consent to receive subscription-based marketing communications.

Cookies and similar technologies

We may collect website and technical information through cookies, analytics tools, and similar technologies, as described in Section 7.

4. How We Use Information

We may use the information we collect to:

Respond to questions, requests, and inquiries.
Deliver requested case studies, reports, and educational resources.
Schedule consultations, demonstrations, and meetings.
Provide information about our building performance and managed services.
Communicate with prospective and existing customers.
Understand organizational needs and evaluate business opportunities.
Send relevant business-to-business sales communications where permitted by law.
Send marketing communications in accordance with applicable law, platform requirements, and communication preferences.
Maintain customer relationships and business records.
Improve our website, services, and visitor experience.
Measure advertising and campaign effectiveness.
Protect our systems and prevent misuse.
Meet legal and regulatory obligations.

Submitting a form to request a resource does not automatically subscribe you to unrelated or ongoing marketing communications. Where consent is required, we obtain it before sending those communications.

5. Email Communications and Marketing Preferences

Our communications may include responses to requests, requested resources, meeting invitations, follow-up messages, relevant sales outreach, service updates, and marketing newsletters.

You may opt out of promotional communications at any time by following the unsubscribe instructions in the message or emailing legal@resolutebi.com.

We retain appropriate records of unsubscribe and opt-out requests to help honor your preferences.

Opting out of promotional communications does not prevent us from sending necessary service-related, transactional, or other non-promotional messages associated with an existing business relationship.

6. How We Share Information

We may share information with service providers that support our business operations, including:

Website hosting and technical support providers.
Customer relationship management providers.
Email and business communication providers.
Advertising and analytics platforms.
Meeting scheduling and conferencing providers.
Business contact research providers.

We share information as reasonably necessary to operate our business, respond to inquiries, provide requested services, and communicate with customers and prospective customers. We take reasonable steps to select providers with appropriate data protection and security practices.

Depending on the service and its role, a provider may process information on our behalf or under its own applicable terms and privacy policy.

We may also disclose information:

To affiliates as reasonably necessary for the purposes described in this policy.
To comply with applicable law, regulation, or legal process.
To protect the rights, security, or property of Resolute or others.
In connection with a merger, acquisition, restructuring, or transfer of business assets.
With your consent or as disclosed when the information is collected.

We do not sell contact lists as part of our ordinary business operations. Certain advertising and tracking activities may be subject to additional privacy rights and opt-out choices under applicable law.

7. Cookies, Analytics, and Advertising Technologies

Our website may use cookies and similar technologies to:

Support essential website functionality and security.
Remember visitor preferences.
Understand website traffic and visitor interactions.
Measure website and advertising performance.
Support advertising and remarketing where enabled and permitted.

Some technologies are provided by third-party analytics and advertising services.

Where required by applicable law, we obtain consent before activating non-essential cookies and tracking technologies.

You may manage your preferences through available website cookie controls or your browser settings. Disabling certain cookies may affect website functionality.

The technologies we use may change as our website and marketing activities evolve.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy.

Retention periods depend on factors such as:

The type of information.
The status of an inquiry or business relationship.
Legal, contractual, and business recordkeeping requirements.
Security and dispute-resolution needs.
The need to maintain unsubscribe and suppression records.

When information is no longer needed, we take reasonable steps to delete, de-identify, or securely dispose of it, subject to applicable legal and operational requirements.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or loss.

These safeguards may include access controls, secure systems, encryption where appropriate, and restrictions on access to business information. Our service providers also maintain their own security practices.

No electronic transmission or storage system is completely secure. We cannot guarantee absolute security.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of personal information.
Withdraw consent where processing relies on consent.
Opt out of promotional communications.
Request information about certain uses or disclosures of your information.
Exercise other rights provided by applicable privacy law.

To submit a privacy request, email legal@resolutebi.com.

We may need to verify your identity before fulfilling a request. We will review and respond in accordance with applicable law. Some information may be retained where legally permitted or required.

11. Third-Party Websites and Services

Our website and communications may include links to third-party websites, platforms, or services.

We do not control their privacy practices. When you use a third-party service or visit an external website, its privacy policy and terms may apply.

We encourage you to review those policies before providing personal information.

12. Children’s Privacy

Our website and services are intended for business and professional audiences and are not directed to individuals under 18.

We do not knowingly collect personal information from individuals under 18. If we learn that we have collected such information, we will take reasonable steps to delete it.

If you believe a minor has provided personal information to Resolute, email legal@resolutebi.com.

13. International Visitors

Resolute is based in the United States. Information may be processed or stored in the United States or other locations where our service providers operate.

Privacy and data protection laws may differ between jurisdictions. Where applicable, we take appropriate steps to meet legal requirements governing international processing and transfers of personal information.

14. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices, technologies, services, or legal requirements.

When we make changes, we will update the “Last Updated” date above. Where required by law, we will provide additional notice of material changes.

15. Contact Us

For questions about this policy, privacy requests, or our handling of personal information, contact:

Resolute Building Intelligence, LLC
235 Pierce Street
Birmingham, MI 48009
United States

Email: legal@resolutebi.com
Website: www.resolutebi.com