Managed Services
Resolve issues faster.
Improve comfort and IAQ. Reduce energy use.
Resolute Managed Services is a dedicated, ongoing engagement, from insight to resolution. If the “why” isn’t obvious, the resolute team translates the data, aligns stakeholders, and closes the loop with your staff and vendors.
What You Get When You Choose Managed Services
Normalized, connected data set up for consistent, reliable analytics.
Continuous analysis of faults, comfort issues, compliance risks, and energy conservation measures.
Commissioning-grade insights with root-cause validation
One accountable team System Integrator + Engineer responsible for insights and follow-through.
Reporting that lands Prioritized actions and executive summaries
Included Capabilities
Systems integration, data normalization, and point tagging
Action-item workflow: prioritize, assign, and confirm closure
Rebate and incentive support from opportunity identification to payout tracking
Portfolio-wide fault detection, diagnostics, and BAS/BMS data monitoring
Cx/RCx support with action creation, sequence recommendations, implementation coordination, and data-verified results
Outcome reporting on comfort, IAQ, cost avoidance, and operational health
Utility bill analysis for errors, rate issues, anomalies, and rebate documentation
Engineering solutions and Energy Conservation Measures (ECM) development.
Included Capabilities
Systems integration, data normalization, and point tagging
Utility bill analysis for errors, rate issues, anomalies, and rebate documentation
Cx/RCx support with action creation, sequence recommendations, implementation coordination, and data-verified results
Rebate and incentive support from opportunity identification to payout tracking
Portfolio-wide fault detection, diagnostics, and BAS/BMS data monitoring
Action-item workflow: prioritize, assign, and confirm closure
Engineering solutions and Energy Conservation Measures (ECM) development.
Outcome reporting on comfort, IAQ, cost avoidance, and operational health
How We Work
Kickoff & Preparation
Two short meetings to align on your portfolio, goals, systems, and IT/security requirements
Connect & Configure
The Resolute Managed Services Team connects to the BMS, then maps and tags points and sets up calculated metric data so analytics are reliable.
Initial Review and Action Plan
Our engineers review early findings, flag inefficiencies and comfort/IAQ risks, and deliver prioritized, technician-ready insights.
Regular Working Sessions
On your cadence, working sessions review new insights, resolve issues that hold up work, coordinate with vendors, and tune sequences, setpoints, and schedules to lock in savings and comfort.
Quarterly / Annual Reports
We report portfolio health, potential savings, IAQ/comfort Key Performance Indicators (KPIs), energy rebates, and insights for overall operational improvements.
Training and Continuous Support
Role-based training and ongoing support for fault diagnosis and action item creation help your team sustain performance.
Outcomes We Target
Reduced energy use and costs with data-driven Measurement & Verification (M & V).
Portfolio-wide standards and stronger performance benchmarks that scale wins across sites.
Operations at peak efficiency with improved equipment performance.
Centralized operational visibility and reporting so leaders can make informed decisions.
Improved indoor air quality and healthier indoor environments.
Optimized occupant comfort with fewer complaints and faster resolution.
Lower maintenance costs and extended equipment life.
Trust & Data
You own your data. Building data is retained for 5 years to support historical HVAC performance and long-term trend analysis. Data is encrypted in transit and at rest with least-privilege access, and security controls are SOC 2–aligned.